Getting Help

FSU Help Desk

The FSU Help Desk assists users with various technical problems, however users are strongly encouraged to view the frequently asked questions before contacting the FSU Help Desk.

Click here for Help Desk hours of operation, in-person location, and contact information

Online Help Desk

Submit a new Help Desk ticket
Use this form to create a new support case (ticket)

Most Popular Frequently Asked Questions

How can I change my password?
When I try to log in on my Macintosh computer, I get the "Mac Shake" and my credentials are rejected. What should I do?
How do I use Turnitin Plagiarism Prevention Software?
I am a new employee. How do I get an FSU computing account?
What is the default username format?

View all Frequently Asked Questions

Scheduled Outages

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Blackboard	ONLINE
E-Mail Access	ONLINE
Network Storage	ONLINE

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